Difficulty finding Neural During Demo Ride - Ducati Supersport 939 Forum
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post #1 of 25 (permalink) Old 04-01-2019, 12:56 PM Thread Starter
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Difficulty finding Neutral During Demo Ride

Hi all,

I was able to take a SSS for a demo ride this past Saturday. I'll go into details on it in another tread. One thing concerns me is the difficulty in finding neutral on this bike. Actually, "difficulty" is an understatement in that I "never" could find it during the demo.

The demo bike was literally prepped (pulled out of the crate and assembled) the previous day and had 3 miles on it. The salesman, before the escorted ride, warned me that "since the transmission gears on a Ducati are straight-cut" it will be difficult to find neutral, but this will improve during break-in and mileage.

As I mentioned, I never could find neutral and had to hold in the clutch at every stop. So, my question is, is the salesmen's statement true or is he feeding me a line of BS?

I loved the demo ride and I'm REALLY thinking of getting this bike, however the finding neutral issue is really bothering me and is making me question the wisdom of a purchase. Especially for a $15,000 plus motorcycle.

Last edited by landmissle; 04-01-2019 at 02:19 PM.
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post #2 of 25 (permalink) Old 04-01-2019, 01:26 PM
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In my opinion, the problem is real, but much blown out of proportion.

I have 8000km on the clock, and yes, I still have to play with the gear shift pedal to get it on N when stationary. The thing here is, that finding neutral is rather easy IF you do it before stopping. If you like the bike, I wouldn't worry about that particular feature one bit. Go for it.

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post #3 of 25 (permalink) Old 04-01-2019, 01:55 PM
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Neutral is notchy. Otherwise, bike shifts good when riding. It's pretty easy to get neutral when the bike is moving when you downshift, even if you blow by it into first, it will usually notch up back to neutral.

Also, bike is a little overgeared, many like 14 tooth front sprocket to liven it up.

Many riders describe niggles and faults as a bike with "character". Since I have two Moto Guzzi, I know "character".

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post #4 of 25 (permalink) Old 04-01-2019, 02:10 PM
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Quote:
Originally Posted by landmissle View Post
Hi all,
I loved the demo ride and I'm REALLY thinking of getting this bike, however the finding neutral issue is really bothering me and is making me question the wisdom of a purchase. Especially for a $15,000 plus motorcycle.
I would not worry too much. My bike was same in the beginning. In fact I complained about it to the dealer, particularly that when coming to a halt I had to switch off the engine to put it to neutral if I had not done it while the bike was in motion. The dealer said it was normal for a new bike and it would gradually get better. And it has. I have no problem finding neutral any longer.

Others report adjusting the gear pedal to ease putting it to neutral. Other things you will notice if you get this fabulous bike is:
1. How grippy the clutch is when the engine is cold.
2. How the mirrors vibrate to the point where it becomes hard to see what is behind you (if you are able to see past your elbows that is).
3. That the seat gets uncomfortably hot on summer days.
4. How well it is balanced for long fun days on twisty roads.
5. How you will want to do nothing else but ride all day long.
6. How much help and wisdom you will get from the Ducatistas on this forum.

Probably many others can chip in on finding the neutral and their experiences, but for most part I would expect to hear that it goes away within 1000km.

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post #5 of 25 (permalink) Old 04-01-2019, 03:54 PM
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No issues finding neutral with mine...lovely transmission.

You might find one to ride that has a few miles on it...
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post #6 of 25 (permalink) Old 04-01-2019, 04:44 PM
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Quote:
Originally Posted by Ed K View Post
No issues finding neutral with mine...lovely transmission.

You might find one to ride that has a few miles on it...
Agreed. See if they have a used bike for sale that you can take for a test ride. It's obvious at 0 miles and improves up to the initial service, then after the first oil change it comes back. After about 1500 miles are on the bike the difficult neutral is distant memory.
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post #7 of 25 (permalink) Old 04-01-2019, 07:21 PM
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I’ll echo everyone above. On my test ride, my bike literally had 3 miles on it as well, I could not find neutral, and my first couple rides had the same issue. I’ve only gone around 850 miles so far and it’s gotten better as time goes on to the point I’m sure by 1500-2000 it’ll no longer be an issue. I’ve also adjusted my riding when I know I’m going to want neutral to shift into it as I’m rolling and that’s been a help as well.

Unless you’re a city commuter and constantly going into and out of neutral, it’s a small price to pay for an otherwise great bike.

If you’re coming from a Japanese bike, it’ll be a startling change how “rough” the transmission can be at times, but now that I’m down to two European bikes I’m used to it being a bit clunky.

Mike

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Last edited by Miweber929; 04-01-2019 at 07:24 PM.
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post #8 of 25 (permalink) Old 04-01-2019, 09:20 PM
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Ditto
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post #9 of 25 (permalink) Old 04-01-2019, 10:34 PM
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My Supersport when new was the same. If I hadnt found neutral when rolling to a stop I would have to switch the engine off, find neutral then start her up again.


It didnt improve much over the break in period, but with fresh oil the problem gradually disappeared. Most dealers seem to use Motul and this does the trick.
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post #10 of 25 (permalink) Old 04-01-2019, 11:35 PM
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I find Neutral difficult to sort out when finding it after I've stopped, but also only until the bike it good and warm.


I've also noted the snatchy clutch when cold, but ONLY after I put the Ducati branded Shell Oil in after the first oil change.


I've since switched to the ENI i-ride stuff and it seems to have improved quite a bit, though I'll be able to tell whether or not that's for certain as soon as I get it back from the shop for the three factory campaigns I needed to have sorted.


All things, though, the SS is a dream bike for me in terms of ergos/handling/reliability/looks/etc...


A Great Bike, really...
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