[thestunthamster]

@thestunthamster Sorry to hear, yours, too…

Would be surprised if it’s software related…earlier in this thread we’ve posted a vid of the part disassembled, showing the physically-related problem.

I thought the same when the chap said that to me, I agreed with him to try it before replacing the unit, he did say that they would give me a loan of another bike while they ordered the part and replaced it as they don't hold the part (sender) in the store.

 

[ajbloor.irl]

I replaced sender already twice for the 4 years I own the bike (basically each 2 years). I did it myself cause bike was out of warranty. First time I got unit 59210251A (which is original one for 2017 model) and it served for another 2 years. Last time I got updated version 59210251B. Hope this one will last longer. But I noticed that latest version already out and its 59210251C.

Can you give a brief description of how to replace the unit ? I have a model C on order for my 2017 SS - due in from Germany any day now. Do I need to remove the tank or simply lift it ?
Any advice appreciated.

 

[Ed K]

@ajbloor.irl I don’t recall any Members installing it themselves, as often Ducati pays for the part if installed at a dealer. Might be wrong, but it would seem a challenge to install without tank removal.

 

[ajbloor.irl]

@ajbloor.irl I don’t recall any Members installing it themselves, as often Ducati pays for the part if installed at a dealer. Might be wrong, but it would seem a challenge to install without tank removal.

I was replying to OBars with the question as he said "I replaced sender already twice for the 4 years I own the bike (basically each 2 years). I did it myself cause bike was out of warranty." I was hoping he could advise ?

Thanks, Andy.

 

[Ed K]

@ajbloor.irl Sure…understand… btw, even out of warranty Ducati will sometimes help.

 

[Sin]

Mine has started playing up with all symptoms…

it’s off for a service a week on Tuesday, so I’ll mention it to them when it’s in there.
Meanwhile, I’ll gauge the fuel by the trip meter , old Skool.

 

[dmel]

I replaced sender already twice for the 4 years I own the bike (basically each 2 years). I did it myself cause bike was out of warranty. First time I got unit 59210251A (which is original one for 2017 model) and it served for another 2 years. Last time I got updated version 59210251B. Hope this one will last longer. But I noticed that latest version already out and its 59210251C.

Hello, do you know how to get access to the fuel sensor on the 2017 SS? Can the tank be tilted fwd or aft? Thanks!

 

[LowRyter]

Hello, do you know how to get access to the fuel sensor on the 2017 SS? Can the tank be tilted fwd or aft? Thanks!

both sides body work has to come off. There's a horizontal bolt in the front of the tank. Be careful with the side fairings because they hook to the bike and have to slide back, don't force it and break the hooks. There's a video somewhere on the net.

 

[oBars]

@dmel Yes, the tank can be lifted to the angle that give you enough space to access fuel sensor. Just 4 screws keep it in place. Do not forget to empty the tank before you start the work

 

[jasonss]

My SS had a weird fuel level hiccup a couple of weeks ago. Filled up all the way but the level says half tank. Ran it all the way down and filled it back up and the level is back to normal and has been since.

 

[Ed K]

My SS had a weird fuel level hiccup a couple of weeks ago. Filled up all the way but the level says half tank. Ran it all the way down and filled it back up and the level is back to normal and has been since.

That happened a couple of times with mine, too. Specifically topping it off when only a bar or so away from Full in my case, as noted elsewhere on the Forum a while back. If it’s not flashing, which means imminent failure, sometimes it needs to be reset by running it all the way down.

 

[Maxima8802]

Good Day,
I bought a 2017 Supersport S last week and I have the fuel sensor issue. Fuel level shows empty (flashing) and low fuel level warning. I did not read throughout the entire thread, but most probably the fuel sensor needs replacement. I'm actually glad this issue showed up right away so I can get it corrected under warranty. The dealer said they will fix at no charge.
I know the side fairings need to be removed and the tank has to be lifted........any idea of how long the process takes (for the Ducati service techs )? Thank you.

 

[Ed K]

@Maxima8802 Approx one hour of actually work time, as I recall…

 

[Maxima8802]

Thanks again for the prompt response.
Stas K

 

[jolm]

hi guys, i just experienced this today, from fuel gauge being full it suddenly flashes to empty

Ducati Supersport S fuel gauge flashing empty even if it is full

www.youtube.com

 

[Ed K]

@jolm 939?

 

[jolm]

@jolm 939?

Yup, 939. What happened is that last Sunday, my fuel gauge is half empty which is expected, so I had it fill all the way up then rode home. I haven't used the bike then since it is raining here in PH. So yesterday, I started the bike while parked at the garage, everything is working fine. I left the bike running for about 2mins as I watered the plants, When I came back to shut down the bike, I noticed that the fuel gauge is flashing empty. I shutdown and started the bike, same issue.

I called the dealer and consulted them about it, they've told me that it is about the fuel level sensor, it needs to be replaced. They've also told me that it is a common problem for Ducati models that has fuel level sensor. They've assured me that I can still use the bike and it won't have any problem, it's just that the fuel gauge on the display will just keep on flashing and I just need to get to used to it. They've also told me that other Ducatisti who had the same issue are just ignoring it.

According to the dealer, one of the cause of the issue is that when the bike is not being used regularly and the fuel is getting stock in the fuel tank. I am not sure if this has an effect or impact on the fuel level sensor. Let me know your thoughts on this.

But what I did observed is that the issue will only occurred when the engine is hot. In-addition, based on my research and reading over the internet, it is indeed common on the Ducati bikes that has fuel level sensor and there are also some cases that even if they had the fuel level sensor replaced, time will come that issue will happen again. So I am not sure if I will had it replace or will just get used to the flashing fuel gauge on the display.

By the way, here is the cost summary of the repair for the dealer here in PH

Exchange rate as of writing this is $1 = P56.04
Fuel Level Sensor = P6,500 ($115.99)
Labor = P1,800 ($32.11)
Total = P8,300 ($148.10)

 

[Ed K]

@jolm Faulty design, imo… sometimes Ducati will pay for the part, but not labor.

 

[jolm]

@jolm Faulty design, imo… sometimes Ducati will pay for the part, but not labor.

@Ed K Did you encountered the issue again after they've replaced your fuel level sensor? I am still undecided if I will have it replaced or will just get used to it. Because if there are chances that it will happen again, I'd rather just get used to it as the price of parts and labor here in PH is so expensive.

 

[Ed K]

@jolm Yes, there is a risk of failure again. Mine failed 2 times over 5 years of ownership. It seems the average life of a fuel sensor is about 2.5 years…