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Discussion Starter · #1 ·
Took my SSS in for it's break-in 1000 km. service today. This is my first Duc. The bill was 590 bucks. :surprise: WTF. That is literally exactly double what it cost me for the same service on my Yamaha. I checked the paperwork on what they'd done. Nothing unusual. Oil/filter, check, lubricate, adjust, etc.

I expected to pay more, because, Ducati. But double? I guess that's what you sign up for when you go for the brand name. Only myself to blame.

Loving the bike though. :grin2:
 
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for a break in service that sounds excessive
I can't recall exactly what I paid but I think £120 ish
 

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Mmmmm mine was expensive but not that much.im planning to ask for a quote befor I book my next one mainly so I don't get any surprises
 

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Discussion Starter · #7 ·
Sell it and buy another Yamaha, easy.
Funny guy. Motorcycles is motorcycles. Frame, motor, wheels, etc. Incremental extra cost I can swallow. But double? No parts were replaced. Checking/adjusting/lubricating isn't exactly high tech.

Nothing wrong with Yamaha BTW.

Anyway, this hasn't put me off the bike. But, I will be looking for alternatives for the next service.
 

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Discussion Starter · #8 ·
Can you list what they did?
It's a standard list of stuff you would do to any motorcycle on the break in service. There's no rocket science here. They checked/adjusted/lubricated/oil and filtered it just like any Yamahondakawazuki. Sure, it's a more expensive bike, but didn't we pay for that when we bought it?
 

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Discussion Starter · #9 ·
Mmmmm mine was expensive but not that much.im planning to ask for a quote befor I book my next one mainly so I don't get any surprises
Ya, good idea. I should have got a quote before so I could get my head around the rort beforehand. I will be getting a quote next time and doing my research.

I only blame myself here. :wink2:
 
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Discussion Starter · #11 ·
the first service involves a very limited intervention. what you paid is a theft.
I agree. I was just thinking that for 100 bucks less, I would still be shocked!

I am quite happy for the price I paid to buy the bike. It seems worth the premium. But I don't see the value in my first service. Nothing special was done.
 

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Frasers? Just checked, mine was $299 Aus dollars and thought that was steep for what was done - but kind of what I was expecting.
 

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Funny guy. Motorcycles is motorcycles. Frame, motor, wheels, etc. Incremental extra cost I can swallow. But double? No parts were replaced. Checking/adjusting/lubricating isn't exactly high tech.

Nothing wrong with Yamaha BTW.

Anyway, this hasn't put me off the bike. But, I will be looking for alternatives for the next service.
That’s pretty typical of his sarcastic responses. If I remember correctly mine was between $300-$400, but that also included a suspension adjustment.
 

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Took my SSS in for it's break-in 1000 km. service today. This is my first Duc. The bill was 590 bucks. :surprise: WTF. That is literally exactly double what it cost me for the same service on my Yamaha. I checked the paperwork on what they'd done. Nothing unusual. Oil/filter, check, lubricate, adjust, etc.

I expected to pay more, because, Ducati. But double? I guess that's what you sign up for when you go for the brand name. Only myself to blame.

Loving the bike though. :grin2:
I did my own oil change but they did the rest and it was like $150 Canadian. So something is WAY off!
 

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The first service should include:
  • Reading of the error memory with DDS and check of software version update on control units
  • Check the presence of any technical updates and recall campaigns
  • Change engine oil and filter
  • Clean the engine oil mesh filter assembly
  • Check brake fluid level
  • Check brake disc and pad wear. Change, if necessary *
  • Check the proper tightening of brake calliper bolts and brake disc flange screws
  • Check front and rear wheel nuts tightening
  • Check the proper tightening of final drive front and rear sprocket nuts
  • Check final drive chain tension and lubrication
  • Visually check the front fork and rear shock absorber seals
  • Check the freedom of movement and tightening of the side and central stand (if any)
  • Check rubbing points, clearance, freedom of movement and positioning of hoses and electric wiring in view
  • Check tyre pressure and wear
  • Check the battery charge level
  • Check the operation of the safety electrical devices (side stand sensor, front and rear brake switches, engine stop switch, gear/neutral sensor)
  • Check lighting, turn indicators, horn and controls
  • Reset the Service indication through the DDS
  • Final test and road test of the motorcycle, testing safety devices (ex. ABS) and idling
  • Softly clean the motorcycle
  • Fill out that the service was performed in on-board documentation (Service Booklet)

It looks like a lot, but apart from changing the oil and filter and cleaning the oil mesh filter the rest is just checks and should be easily done within an hour including the oil change. An hour's labour plus parts shouldn't be much more than £120 depending on the dealer's labour rates. I think that's around 200$AUS

* Unlikely at 600 miles
 

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I am doing my own oil and filter. I am then riding 1 hour away to get it looked over while I wait. I already called and asked the price and the guy thought around $90 as it shoudl take an hour and that's what they charge for an hour's work. I hope it all goes ok and will update you when it's done.
 

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WTF!! Insane bill. Here in Spain, same 1000km servie around 150$. 2h of work (a little too much), 35$/h, the rest oil, filter and other materials. In Spain there are some Ducati Services charging 300, 400$ for the same work. There are thieves everywhere.
 
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