I'm pretty sure that it is intended for business use although it seems to allow independent operators, not just Ducati dealers. I tried to register but couldn't enter a Zip code, there seemed to be a fault with the form. It also demands a VAT registration number which is what businesses have for dealing with the Inland Revenue and VAT (sales tax), although many small businesses are not VAT registered.
Thanks @Ed K ...I think I have seen that...need to get better with the searching and allFor all who have searched the internet for answers, this may be of help. A usb stick is available but its not cheap and may be difficult to obtain. It covers all Ducatis from 2012-2018, the following was from USA dealer site. Please Note: The 2012-18 Ducati service manual collections are...www.ducatisupersport939.net